Shipping & Delivery
We carefully pack every NATIVERICH order before dispatch to help ensure it reaches you safely.
Processing Time
Orders are generally processed and prepared for dispatch after successful payment and order confirmation.
Processing time may vary depending on order volume, product availability, weekends, and holidays.
Delivery
Delivery time depends on your location and the courier service used.
Once your order is dispatched, tracking information may be provided through your registered email address or phone number, where available.
Delivery Address
Please make sure your shipping address, phone number, and other delivery details are correct before placing your order.
NATIVERICH cannot be responsible for delays caused by incorrect or incomplete delivery information provided by the customer.
Delivery Delays
Occasionally, deliveries may be delayed because of weather conditions, courier issues, public holidays, remote locations, or circumstances beyond our control.
If your order appears to be significantly delayed, please contact us with your order number.
Damaged Package
If your package arrives visibly damaged, please contact us promptly and share photographs of the package and products received.